An important aspect of building smarter communities is embracing technology that constituents are currently using. Why introduce new mediums for them to jump to when you can easily jump to where they are?

Enter texting.

It may seem like everyone has a smartphone, but in reality, only 58 percent of American adults do. 90 percent, however, have a cell phone. Imagine the possibilities of a local government communicating through texting rather than previous means of communication. Texting is effective regardless of income level and does not depend on internet access.

Texting communication can also go both ways – constituents can use it to respond to their jurisdictions just as easily as jurisdictions can communicate important updates to constituents.

By increasing communication through means that constituents and local government employees are already using, communities will enjoy a higher level of functionality on every level.

GovSense is the first complete cloud solution purpose-built for local governments, empowering over 60 communities and supporting more than 2 million citizens. Govsense built on Oracle NetSuite—the #1 true cloud ERP platform with over 50,000 customers worldwide— GovSense delivers a modern, unified system that streamlines operations, enhances transparency, and drives efficiency. GovSense’s team has been implementing cloud solutions since 2005, bringing over two decades of expertise in delivering scalable and secure technology for local agencies. As a five-time GovTech 100 recipient, we are recognized as an industry leader in transforming government technology. GovSense is one modern platform that has everything you need for your local government, ensuring your community is equipped with the tools to thrive in the digital age.