FOR IMMEDIATE RELEASE  

City of Caldwell Selects GovSense for Modern Utility Billing Solution 

Caldwell, Idaho — 30 March 2026 — The City of Caldwell has selected GovSense, a leading provider of cloud-based ERP solutions for local governments, to implement a modern Utility Billing platform designed to improve efficiency, streamline operations, and enhance service delivery for residents. 

After more than a year of evaluating potential solutions, Caldwell sought a system that would simplify day-to-day workflows, reduce reliance on manual processes, and provide accurate, consistent billing its residents can trust. GovSense stood out for its intuitive design, automation capabilities, and purpose-built functionality for local government operations. 

The City of Caldwell was looking for a solution that would truly make life easier for their team while improving the experience for their residents. GovSense provides a modern, connected platform that supports both. 

GovSense’s Utility Billing solution delivers streamlined billing processes, automated workflows, and enhanced operational efficiency. By bringing customer accounts, payments, and reporting into a single, unified system, the platform provides city staff with improved visibility and control across their operations. 

“Caldwell’s commitment to finding the right long-term solution reflects their focus on serving their community effectively,” said Ron Dinino, Senior Account Executive for GovSense. “We’re proud to partner with the City to deliver a system that not only meets their needs today but scales with them into the future.” 

The new platform will empower Caldwell to operate more efficiently, respond more quickly to resident needs, and maintain transparency and accuracy in its billing processes. 

About Caldwell, Idaho 

The City of Caldwell, Idaho, is one of the fastest-growing communities in the Treasure Valley, known for its strong sense of community, vibrant downtown, and commitment to innovation in public service. With a focus on sustainable growth and high-quality services, Caldwell serves a diverse and expanding population while continuously investing in infrastructure, technology, and programs that enhance the quality of life for its residents. Learn more at www.cityofcaldwell.org 

About GovSense

GovSense, built on Oracle NetSuite, is a unified, cloud-native platform designed for local governments and special districts. GovSense offers financials, utility billing, permitting, licensing, inspections, and more, all in one configurable solution. Municipalities and utility districts across the country rely on GovSense to increase efficiency, improve service delivery, and modernize citizen engagement.

888.824.1293 
www.GovSense.com

GovSense is the first complete cloud solution purpose-built for local governments, empowering over 60 communities and supporting more than 2 million citizens. Govsense built on Oracle NetSuite—the #1 true cloud ERP platform with over 50,000 customers worldwide— GovSense delivers a modern, unified system that streamlines operations, enhances transparency, and drives efficiency. GovSense’s team has been implementing cloud solutions since 2005, bringing over two decades of expertise in delivering scalable and secure technology for local agencies. As a five-time GovTech 100 recipient, we are recognized as an industry leader in transforming government technology. GovSense is one modern platform that has everything you need for your local government, ensuring your community is equipped with the tools to thrive in the digital age.